Privacy Policy

    Privacy Policy

    Your privacy is our priority

    Trust & Transparency

    We are committed to being transparent about our data practices and earning your trust.

    Your Rights Protected

    We respect your legal rights and provide tools to help you control your information.

    Stay Informed

    We'll notify you of any significant changes to our policies and practices.

    Privacy Policy for HookPilot

    At HookPilot, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

    1. Collection of Your Information

    We may collect information about you in a variety of ways. The information we may collect via the website includes personal data, which is information that identifies you as an individual or relates to an identifiable individual.

    • Personal Data: We collect personal data that you voluntarily provide to us when registering for services, expressing an interest in obtaining information about us or our products, participating in activities on the website, or otherwise contacting us.
    • Derivative Data: Our servers automatically collect information when you access the website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website.
    • Payment Data: If you choose to subscribe to our services, we collect payment data necessary to complete your transaction, which may include your payment instrument details, billing address, and phone number.

    2. Use of Your Information

    Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. We may use personal information collected about you in the following ways:

    • To create and manage your account
    • To deliver service updates and promotional offers
    • To identify user trends and improve our products and services
    • To improve customer service through timely responses to customer inquiries
    • To administer promotions, surveys, and contests
    • To comply with our legal obligations

    3. Disclosure of Your Information

    We may share information we have collected about you in certain situations. Your information may be disclosed to:

    • Service Providers: We may share your information with third-party service providers to perform functions on our behalf (e.g., hosting, data analysis, payment processing).
    • Business Partners: With your consent, we may share your information with our trusted business partners to offer you certain products, services, or promotions.
    • Legal Requirements: We may disclose your information where required by law or if we believe that the action is necessary to comply with legal obligations or protect our rights.

    4. Security of Your Information

    We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

    5. Policy for Children

    Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us immediately.

    6. Your Data Protection Rights

    Depending on your location, you may have certain rights regarding your personal information. These might include:

    • The right to access your personal data
    • The right to rectify or update incorrect personal data
    • The right to erase your personal data
    • The right to restrict the processing of your personal data
    • The right to data portability
    • The right to object to processing of your personal data

    7. Updates to This Policy

    We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

    8. Contact Us

    If you have questions or comments about this privacy policy, please contact us at privacy@hookpilot.org. We value your feedback and are committed to addressing any concerns you may have about our data practices.